Effective Date: 20 Dec 2024

Welcome to WP Fixy’s website (https://www.wpfixy.com). WP Fixy is operated by Vikashi Consulting LLP (“we,” “us,” or “our”), a registered business based in India. Throughout these Terms and Conditions, the terms “WP Fixy,” “we,” “us,” and “our” refer to Vikashi Consulting LLP, while “you” and “your” refer to the users or visitors of our website and services.

At WP Fixy, we value your trust and are committed to providing transparent, high-quality services while ensuring your rights are protected. By accessing this website and/or using our services, you agree to comply with these Terms and Conditions. If you disagree with any part of these terms, you must not use our website or services.

1. Overview

• Company Name: VIKASHI CONSULTING LLP
• Business Address: TOWER – C, C -2201, AJNARA LE GARDEN, SECTOR – 16, GREATER NOIDA WEST, Gautam Buddha Nagar, Uttar Pradesh, 201306
• Contact Email: [email protected]

WP Fixy offers WordPress maintenance, support, web hosting consultation, and other related services.

2. Eligibility

• You must be at least 16 years old or have parental/guardian consent to use our services.
• By using our website, you confirm that you have the legal capacity to enter into a binding contract and that all information provided is accurate.

3. Services Provided

WP Fixy provides:

• WordPress maintenance and support plans
• Website design and development
• Plugin and theme installation, updates, and customization
• Web Hosting Consultation and Support Services

Service specifics, including pricing and deliverables, are outlined in your subscription or purchase agreement.

4. Fulfillment Policy

• Delivery of Services:
  Services are delivered digitally via email, client portal access, Skype, Messenger chat boxes, Telegram chat boxes, or directly through the website itself, as agreed upon at the time of purchase.

• Timeframe: Delivery timelines depend on the service type and will be communicated during the project initiation.

5. Refund and Cancellation Policy

• Refundable or Cancellable Services:

  • Subscriptions can be canceled anytime, but refunds are not provided for unused portions.
  • One-time services are non-refundable once work has begun.

• Conditions for Refunds or Cancellations:

  • Refunds or cancellations are granted in cases of technical failure or billing errors caused by WP Fixy.

• Timelines for Refunds:
  Approved refunds are processed within 7-10 business days and credited to your original payment method.

For more details, refer to our Refund/Return/Cancellation Policy page or contact us at [email protected].

6. Payment and Renewal

• Payments are processed securely through Stripe or other payment gateways.
• Subscriptions automatically renew unless canceled in writing at least 30 days prior to the renewal date.
• Subscription fees are non-refundable.

7. Responsibility of Contributors and Website Visitors

If you post content (e.g., blogs, comments) or contribute material to the website:

• You are responsible for ensuring your content does not violate copyright, privacy, or other applicable laws.
• WP Fixy reserves the right to remove content that is harmful, offensive, or violates these terms.

8. Client Access and Modifications

• You grant WP Fixy access to your website and hosting account as necessary to perform services, including “write permissions” for maintenance and security.
• If third parties make changes to your website that result in errors or damages, WP Fixy will charge $50/hour (minimum one hour) for repairs.

9. Intellectual Property

• All intellectual property related to WP Fixy’s services remains the property of WP Fixy or its licensors.
• Users may not reproduce or distribute any part of the website, services, or trademarks without prior consent.

10. DMCA Policy and Copyright Infringement

WP Fixy respects intellectual property rights. If you believe your content is being used unlawfully, contact us in accordance with our DMCA Policy. We will respond promptly, including removing infringing material when appropriate.

11. Limitation of Liability

• WP Fixy is not liable for any damages arising from the use of our website or services, including:
  • Loss of data, revenue, or profits
  • Errors or interruptions in service
• Users agree to use WP Fixy’s services at their own risk.

12. Privacy Policy

Your use of WP Fixy’s website is subject to our Privacy Policy, which explains how we collect, use, and protect your data.

13. Termination

WP Fixy reserves the right to terminate services or access to the website at any time, with or without notice, for any reason. Users may also cancel their accounts by contacting WP Fixy in writing.

14. Governing Law

These terms are governed by the laws of India. Any disputes arising from these terms will be resolved exclusively in the courts of Gautam Buddha Nagar, Uttar Pradesh, India.

15. Changes to Terms

WP Fixy reserves the right to update these terms at any time. Users will be notified of significant changes via email or a notice on the website.

16. Contact Information

For questions or concerns about these Terms and Conditions, contact us at:
VIKASHI CONSULTING LLP
Email: [email protected]
Business Address: TOWER – C, C -2201, AJNARA LE GARDEN, SECTOR – 16, GREATER NOIDA WEST, Gautam Buddha Nagar, Uttar Pradesh, India, 201306